Better Onboarding

When new users arrive at your product, their onboarding experience is the process that's meant to welcome and guide them towards lasting success. But in a team’s quest to address short-term metrics and feature awareness, onboarding often gets condensed into just a front-loaded moment, missing out on its bigger potential.

In this talk, you’ll learn the importance of using guided interaction to create a better onboarding experience. We’ll cover how to fit onboarding into the user journey, why guiding users through interaction is a more effective strategy than front-loaded instruction, and how designing for new users connects to designing a better product overall.